Frequently Asked Questions (FAQ)
We build complete travel portals, B2B/B2C/B2E booking engines, white‑label sites, API integrations, mobile apps, CRM, and provide ongoing maintenance.
Yes. Portals can be configured for domestic, international, or mixed inventories, depending on your market focus.
Absolutely. We support multi‑service API integrations (flights, hotels, buses, cars, rail, activities, and more) within a single interface.
• B2B: For agents/distributors – bulk fares, credit lines.
• B2C: Direct for end customers – instant bookings, payment gateway.
• B2E: Corporate/employee self‑booking, policy controls, reporting.
• B2C: Direct for end customers – instant bookings, payment gateway.
• B2E: Corporate/employee self‑booking, policy controls, reporting.
Yes. Optional add‑ons include visa processing, travel insurance, pre‑packaged or dynamic holiday modules, transfers, and sightseeing.
Definitely. We tailor UI/UX, colors, fonts, logo, domain, and even workflow to reflect your brand identity.
Yes. Every portal is built with responsive design and extensively tested on phones, tablets, and desktops.
Yes. Choose any number of currencies and languages to serve global audiences.
Yes. We deploy on secure, auto‑scaling cloud infrastructure for high availability and disaster recovery.
Absolutely. We offer tailored roadmaps, sprint‑based enhancements, and feature packs post‑launch.
Yes. We build native iOS/Android or cross‑platform apps fully synced with your travel portal.
A turnkey portal pre‑integrated with inventory. You simply add your branding, choose markups, and go live quickly.
Typically 7‒15 business days, depending on branding and payment‑gateway approvals.
In bespoke projects we provide negotiated code ownership or escrow. White‑label licenses include compiled builds.
Yes. Agent panels include markup, commission, credit‐line, and sub‑agent management tools.
We enforce SSL/TLS, tokenization, PCI‑DSS, OWASP best practices, and regular penetration testing.
Yes. We can bundle managed cloud hosting, domain provisioning, SSL, email, and CDN services.
We implement user consent flows, data‑subject request tools, encryption at rest/in transit, and region‑specific data residency.
Yes. Auto‑scaling nodes, load balancing, and optimized DB queries let us process thousands of concurrent searches.
Yes. We plug in Twilio, MSG91, SendGrid, WhatsApp Business API, and more for automated alerts.
Pricing depends on modules, APIs, customization, and support level. Contact us for a personalized quote.
Yes. We provide guided demos and sandbox access so you can explore features before committing.
24×7 ticketing, phone, and chat support, SLA‑backed response times, version upgrades, and security patches.
No. The portal has intuitive dashboards, drag‑and‑drop CMS, and we train your team thoroughly.
White‑label: 1‒2 weeks. Custom build: 4‒8 weeks (varies with scope, integrations, and approvals).
Yes. We integrate with Amadeus, Sabre, Travelport, and other GDS/XML services for real‑time global inventory.
Yes. We work with LCC APIs and NDC content to cover budget‑friendly airlines.
Definitely. Use the extranet to upload negotiated rates or connect via XML push.
Yes. Users can bundle flights, hotels, transfers, and activities in a single itinerary with live pricing.
We support instant card capture, virtual cards (VCC), credit accounts, and weekly reconciliation reports.
Yes. Real‑time dashboards show searches, bookings, revenue, and user behavior. CSV/Excel export included.
Yes. Define markups by channel, country, currency, supplier, or even date range.
Yes. Generate white‑label links or widgets for affiliates and track performance via analytics.
Yes. Built‑in loyalty engine lets you award points, tier levels, vouchers, and referrals.
Yes. We connect to Tally, QuickBooks, Zoho Books, and custom ERP via secure APIs.
We receive provider notifications, update connectors, and push patches to ensure uninterrupted service.
Yes. We provide SEO‑friendly code, schema markup, and optional PPC/SEO packages to boost visibility.
Yes. Self‑service dashboards allow reissues, cancellations, refunds, voucher downloads, and seat selection.
We follow WCAG 2.1 AA guidelines: alt text, keyboard navigation, ARIA roles, and contrast checks.
Yes. We deliver onboarding workshops, video tutorials, and step‑by‑step manuals.
Yes. PDF invoices and e‑receipts are auto‑generated and emailed on every transaction.
We run encrypted daily snapshots and multi‑region backups with 1‑click restore options.
Yes. Integrate with Dialogflow, Microsoft Bot, or custom AI chatbots for instant assistance.
Yes. Role‑based access control lets you define permissions for admins, agents, sub‑agents, and corporates.
Yes. We integrate wallets, UPI, Apple/Google Pay, PayPal, and regional gateways.
Yes. We provide staging URLs with test credentials for QA and user acceptance testing.
Yes. Multi‑brand architecture allows you to spin off portals for sub‑brands or partners under one back‑office.
Yes. Our SaaS stack isolates data while sharing resources, ideal for franchise or agency networks.
We use CI/CD pipelines to push zero‑downtime updates during off‑peak hours, fully tested in staging first.
Our premium SLA guarantees 99.9% uptime, 30 minute critical response, and 24×7 monitoring.
